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Returns & Cancellations

Please note that since our products are handwoven, we mostly have one of each kind at a time. Also, as the fabrics are pure and the weaves delicate, each garment requires very careful handling. Hence, we are able to offer only cancellations.

Cancellations

  1. You may cancel your order before it has been shipped, provided that no tassels and/or fall pico have beenย added on your request. Should you cancel your order, youย will receive a credit amount equivalent to the value of your order (within 3 to 5 working days) for any subsequent purchase on the website. If you wish to receive a refund instead, any bank/payment gateway processing charges will be borne by you and will be deducted from the total before the refund.ย 
  2. Only unstitched garments (saris, stoles and dupattas) are eligible for cancellations. Orders for fabrics and apparel/ garments cannot be cancelled or returned.

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Returns

  1. We do not offer Returns.
    We do offer Video call services before dispatching the order for full assurance.
  2. Ifย you receive your order in aย parcelย and packaging that appears to have been tampered with, damaged or is in an unsealed condition,ย you areย advisedย notย to accept suchย a parcelย andย do notย open the package.

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